Privacy Policy
Effective date: October 2026
1. Who we are
This website is operated by Longyuan Arts and Crafts (Shenzhen) Co. Ltd, the manufacturer behind the oldvox brand, located in Shenzhen, Guangdong, China.
2. Information we collect
When you submit an inquiry form, we collect the details you provide, including:
- Name and email address
- Country, phone / WhatsApp number and company name
- Interested product, target quantity and message content
We also collect standard technical data (such as browser type and pages visited) through server logs. This website does not use advertising trackers.
3. How we use your information
- To respond to your inquiry and provide quotes
- To discuss OEM/ODM projects, samples and orders with you
- To improve our website and service quality
We do not sell, rent or trade your personal information to third parties.
4. Where we store your data
Inquiry data may be stored in our business email and CRM systems (which may be hosted by third-party email or form service providers under their own privacy policies). If you submit via the email-app fallback, your message is delivered directly through your own email client.
5. Cookies
This website uses only essential cookies required for the site to function. We do not use third-party marketing cookies.
6. Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at rosy.zhou@lonyard.com. We will respond within a reasonable timeframe.
7. Changes to this policy
We may update this policy from time to time. The latest version is always available on this page with an updated effective date.
8. Contact
Questions about this policy? Email rosy.zhou@lonyard.com.